The Centers for Medicare and Medicaid Services (CMS) could take significant steps to improve the contract planning and oversight practices that led to the failed launch of Healthcare.gov last October, an official from the Government Accountability Office (GAO) testified today at a hearing of the House Energy and Commerce Oversight Subcommittee. CMS was aware up to six months before the launch of HealthCare.gov that the portal for the Federally Facilitated Marketplaces (FFM) would not be ready for the July 2013 launch, according to the newly released GAO report, including estimates in the spring of 2013 that only 65 percent of the website would be ready for the October 1 launch.
Continue reading “CMS Says Year-2 Open Enrollment May Have ‘Bumps’”